Byon88 | Games Responsible —
Play with Fun, Stay in Control

At byon88, we take our social responsibility seriously as an online gaming platform operating in Malaysia. For us, gaming is more than just a product — it is an entertainment experience that should bring enjoyment, not stress. That is why responsible gaming is not merely a slogan, but a core part of how we run this platform every day.

We understand that not everyone has the same relationship with gaming. Some people can enjoy it as casual entertainment without any issues. However, for a small number of individuals, gaming can become an addiction that negatively affects their personal life, family, and finances. byon88 takes this seriously and acts proactively to ensure our members are protected.

Byon88's responsible gaming policy is designed to empower our members with the information, tools, and support they need to make smart gaming decisions. We provide a range of self-control options accessible directly from your account, with no approval required and no lengthy waiting periods.

If at any point you feel that gaming is starting to have a negative impact on your life, contact the byon88 support team via live chat. We are here to help you regain control, without any judgment.

Responsible gaming at byon88 is built on four core principles that we uphold firmly in all our operational decisions and platform development:

• Entertainment, Not Income: Online gaming is a form of paid entertainment — just like going to the cinema or karaoke with friends. Never rely on gaming as a primary source of income or a way to pay bills and debts. byon88 encourages members to set a clear entertainment budget and stick to it.
• Conscious and Informed Decisions: Every byon88 member has the right to full information on how games work, including return-to-player (RTP) percentages and the random nature of slot games and live casino. No system or strategy can guarantee wins — this is a fact we state honestly.
• Control Is in Your Hands: byon88 gives members full control over their own gaming activity through easy-to-use self-exclusion tools. You can set deposit limits, loss limits, playtime limits, or apply for self-exclusion at any time.
• Help Is Always Available: If you or someone you know needs help with problem gambling, byon88 provides support channels and refers members to professional assistance organisations operating in Malaysia.

Byon88 provides a full suite of self-exclusion tools accessible directly from your account dashboard. These tools are designed to help you maintain control over your gaming activity and spending:

• Daily/Weekly/Monthly Deposit Limit: Set the maximum amount you can deposit into your byon88 account within a chosen time period. This limit takes effect immediately upon being set, and any request to increase it will go through a 48-hour cooling-off period.
• Loss Limit: Set the maximum amount you are willing to lose in a single session, per day, per week, or per month. Once this limit is reached, the byon88 system will automatically block any further wagering until the limit period expires.
• Play Time Limit: Set how long you want to play each session. byon88 will send you a notification when your time limit is nearly reached, and your session will be automatically ended once the limit is exceeded.
• Cool-Off Period: Take a short break from the platform for 24 hours, 48 hours, 1 week, or 1 month. During the break period, your account will be frozen and you will not receive any promotional communications from byon88.
• Self-Exclusion: If you need a longer break, you may apply for self-exclusion for 3 months, 6 months, 1 year, or permanently. Self-exclusion requests are processed within 24 hours and cannot be cancelled before the period ends.
• Reality Check: Enable periodic pop-up reminders during play sessions to alert you to how much time has passed and how much you have wagered, helping you stay aware and in control.

Identifying early signs of problem gaming is an important first step. Here are some warning signs to watch for in yourself or a loved one:

Byon88 takes child protection extremely seriously. Our platform is strictly for individuals aged 18 and above. We enforce a rigorous age verification process during registration and KYC to ensure no minors can access our platform.

For parents and guardians, here are some steps you can take to protect your children from accessing online gaming sites:

• Use parental control software to block access to online gaming sites on shared devices.
• Do not share your login credentials your byon88 account with anyone, including family members.
• Log Out from your byon88 account when you are done playing, especially on shared devices.
• Talk openly with your children about the risks of gambling and why it is only suitable for adults.
• Monitor online activity your children's activity regularly, especially their use of debit cards or access to bank accounts.

For individuals diagnosed with gambling addiction, mental health conditions, or those who have been declared bankrupt, byon88 offers a permanent self-exclusion option that ensures your account is permanently closed and cannot be reopened.

Asking for help is a sign of strength, not weakness. If you or someone you care about is facing a gambling problem, there are various support resources available in Malaysia. byon88 encourages any member in need of help to not hesitate in reaching out to the following organisations:

• Talian Kasih (Ministry of Women, Family and Community Development): 15999 — 24-hour helpline for family crises and social issues including addiction.
• Hospital Bahagia Ulu Kinta: A government mental health treatment centre providing counselling and addiction treatment services.
• Malaysian Mental Health Association (MENTALLY): Provides mental health support resources and referrals to licensed counsellors across Malaysia.
• Zakat and Baitulmal Centre (for Muslim members): Provides emergency financial assistance and counselling for individuals facing difficulties due to gambling problems.

In addition to external organisations, the byon88 support team is also trained to assist members who wish to use self-control tools or apply for self-exclusion. We will not obstruct or question your decision to stop playing — we will help you do so promptly and without any hassle.